1. Observe and protect
Write down the symptoms, stop further damage where it's safe to do so, and pull together whatever roof history you have.
2. Evaluate the house and site
Champaign County's tornado and straight-line wind history means the deck, the fastening pattern, and the flashing age usually matter more to a repair-versus-replace call here than the shingle brand does.
3. Define a written scope
Get preparation, site protection, materials, permits, testing, cleanup, exclusions, and change-order terms in writing.
4. Compare providers
Compare how each provider explains their reasoning and where the job's boundaries sit, not just which number is lowest.
5. Inspect closeout
Confirm testing was done, the site is clean, paperwork is handed over, and you know what maintenance is still yours.